iOS USERS:

MindBody: Fitness, Salon & Spa

https://apps.apple.com/us/app/mindbody-fitness-salon-spa/id689501356

ANDROID USERS:

Mindbody: Home Workout & Fitness

https://play.google.com/store/apps/details?id=com.mindbodyonline.connect&hl=en_US

CREATING AN ACCOUNT IN THE APP FOR CURRENT CLIENTS WITH AN NWI SPORTS PERFORMANCE ACCOUNT

  1. If you have ever scheduled any appointment with NWI Sports Performance and received an automatic confirmation and/or reminder text and email, then you have an account with NWI Sports Performance and you will use that account to set up your app. If not, please see the directions below for new clients.

  2. Use the client's name and the email associated with your account when logging in for the first time.

    1. The client name is what is used in the greeting line of all of our mailing list email communications and the name that is used in your appointment booking confirmation and reminders.

    2. The email associated with the account is the email address at which you receive your email communications from us for your appointment confirmations and reminders.

  3. Enter that name exactly as it appears in those emails and notifications. For example, using "Mike" instead of "Michael" or vis versa will prevent your account on the app from associating with the account in the MindBody main system. Again, use the exact name and spelling that are in your email and notification communications.

  4. If you fail to correctly follow steps 2 and 3, you will have to contact Mindbody to associate your app account with your main system account. Regardless of what they tell you, I cannot associate the accounts and ONLY MINDBODY CAN FIX THIS TECHNICAL ISSUE. Any appointment requests with the wrong account will be denied.

  5. Create your own password for the app when prompted.

  6. After logging in, you must verify your email address. If you do not immediately verify your email address when prompted, you may verify it through your profile.

    1. Go to your profile by touching the 'profile' icon.

    2. Touch the 'settings' icon shaped like a gear

    3. Touch 'resend account confirmation email'

    4. Check your inbox and verify your account through the link in the email

  7. Find NWI Sports Performance and schedule.

CREATING AN ACCOUNT ON THE APP FOR NEW CLIENTS WITHOUT AN NWI SPORTS PERFORMANCE ACCOUNT:
  1. Simply create your own new account using the following information:

    1. Client full name (not parent name)​

    2. Client DOB

    3. Home address

    4. Parent/Guardian cell phone number

    5. Parent/Guardian Email address

    6. Credit or Debit card information​

      1. WE WILL DENY REQUESTS FROM ACCOUNTS WITHOUT ALL OF THE ABOVE INFO​

  2. Verify your email address as listed in step 6 above, and find NWI Sports Performance to schedule.

  3. If said client already has a MindBody account with another business, you may use that account to schedule with NWI Sports Performance but you must have all of the information above in your account profile.

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